With MIRSK VoiceBot, self-service is enabled via a telephone dialogue. VoiceBot includes easy integration with any telephony system, and it includes an API for interacting with a text-based chatbot or NLP application. VoiceBot can be used to voice-activate an existing text chat bot,
or it can be used with a new NLP program or a text-based chatbot solution. Application examples range from an advanced IVR to assisting real-time call center agents or providing a full self-service platform.